{"id":4269,"date":"2018-06-18T06:58:10","date_gmt":"2018-06-18T06:58:10","guid":{"rendered":"https:\/\/tempodps.com\/contact"},"modified":"2021-05-25T12:41:50","modified_gmt":"2021-05-25T16:41:50","slug":"contact","status":"publish","type":"page","link":"https:\/\/tempodps.com\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t
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Get In Touch<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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+1(786)651 1089<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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info@tempodps.com<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Miami, FL<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently Asked Question!<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDelivery & Returns<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We want you to love your purchase; these are the conditions that apply to returns of products:<\/p>

Next day delivery is only available on certain products if ordering before 1 pm (EST). Delivery options are dependent on the time of the Order, so that it may vary slightly from those seen here. Tempo Design and Printing Solutions business days are Monday to Friday between 8 am to 4 pm EST, except holidays. Please note, Next Day Delivery on Business Cards is not available with any Gloss finishes.<\/p>

While we strive to maintain it\u2019s 5 to 7 days average time-to-ship or delivery, we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement, manufacture the Goods and the handling of the product over to the carrier for transport).<\/p>

We will ship to any physical address in the United States, Puerto Rico, and Canada (Excluding U.S. Territories and Protectorates [American Samoa, Guam, Northern Mariana Islands, U.S. Virgin Islands, Marshall Islands, Federal States of Micronesia, Palau, U.S. Minor Outlying Islands]).<\/p>

We will not ship to P.O. Boxes and APO\/FPO Addresses; we will not ship outside of the United States this time. Each package requires signature confirmation; therefore, timely delivery requires that the customers make themselves available for its reception.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The Buyer shall have the right to cancel any Order for Goods only in the following circumstances:<\/p>

\u00a0<\/p>

If the Seller has failed to deliver the goods ordered within 28 days after the date of the Order.<\/p>

In the case of defective Goods at the earliest opportunity after the Buyer has discovered the fault or defect. (provided that the Buyer shall be deemed to have inspected the Goods as soon as reasonably practicable after delivery and in no case longer than 14 days after receipt).<\/p>

Notice of the wish to cancel must be made by email to info@tempodps.com. For the avoidance of doubt, save in respect of defect or defective goods, nothing in these Terms and Conditions of Business shall give to the Buyer rights of cancellation regarding the Goods, which, by their nature, have been made to the Buyer\u2019s specifications or are clearly personalized. In the case of cancellation, the Seller shall be responsible for all sums paid (including initial and re-delivery charges (if any) in respect of the Goods in question. All items of Goods which are returned by the Buyer to the Seller must be returned in their original packaging (which the Buyer should retain for the purpose) and must be in an unused condition.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We want you to love your purchase; to better assist you, Tempo accepts a range of different formats, these formats are PDF, PNG, JPEG.<\/p>

These are the formats we recommend:<\/p>

  • For Photography: High-resolution, 300 DPI, un-compressed, Color Mode: CMYK, JPEGs.<\/li>
  • For Graphics or Text: Print-ready, Vector-based, in Curves, Color Mode: CMYK, PDFs<\/li>
  • For a Mix of Graphics and Photography: High-resolution, 300 DPI, un-compressed, Print-ready, Vector-based, in Curves, Color Mode: CMYK, PDFs<\/li><\/ul>

    Design File Format:<\/strong><\/p>

    We recommend that graphics and text designs are submitted as vector-based PDFs, and the text is converted to curves. Vector-based files will assure the lines, text, and design are neat and crisp.<\/p>

    Photo File Format:<\/strong><\/p>

    We recommend that photos are submitted as JPEG or PNG, high-resolution, 300 dpi, Color Mode: CMYK, and un-compressed. Please kindly note we do not accept RAW files.<\/p>

    Special Finish \u201cSpot UV, Raised Spot UV, Gold Foil, Silver Foil\u201d:<\/strong><\/p>

    For the unique finish, please upload a second file as PDF, saved in black and white. Use a CMYK value of 100\/100\/100\/100 for the black parts, which will denote the elements to print in Spot UV, Raised Spot UV, Gold Foil, Silver Foil.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t